The business of being grateful

Being grateful for every client, regardless of size, is one of those often overlooked traits of good customer service.

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Coming up in Miami: Spring into Action!

From March 16-18, 2018, Miami is hosting what will surely be the must-attend event of the season for professionals of the T&I industry. Co-organized by the Association of Translators and Interpreters of Florida (ATIF), the Spanish Language Division of the American Translators Association (ATA), and Florida International University (FIU),* Spring into Action will be a […] … Continue reading Coming up in Miami: Spring into Action!

Baby Comeback!

For months now, I’ve been looking at the perfect date to start blogging again. I’ve had these great ideas for blog posts – a Spring Cleaning post, a post marking X number of days since my last post, a brief summary of what I’ve been up to since my last entry – but inevitably, all … Continue reading Baby Comeback!

Shift Happens

It all started almost three months ago. I had to cut two hours of my business day because our nanny had to leave a couple of hours early each day, due to personal circumstances. No big deal —I thought— I’ll just have to readjust a little, maybe take only one break in the morning, cut … Continue reading Shift Happens